Terms & conditions

1. The service you are booking

Infinizi provides live academic tutoring and exam preparation. The service is designed primarily for higher education, adult learners, and AP or college preparation. Your service provider is Infinizi consulting Inc. The confirmed booking identifies the subject, session count, dates or scheduling process, currency, total price, and any applicable taxes. A request submitted through this website is not an accepted booking or a payment.

2. Learning support and academic integrity

Tutoring consists of explanations, discussion, guided practice, and feedback. You complete your own assignments, course discussions, assessments, and examinations. We do not impersonate learners, log in to learning platforms as a learner, take exams, or submit assessed work on your behalf. Do not share login credentials or protected examination materials. We may decline or end a request that asks for prohibited assistance.

3. Eligibility and respectful participation

Give accurate contact information, describe the relevant subject and level, and attend with a suitable internet connection and equipment. If a learner is under 18, a parent or legal guardian must request, approve, and pay for the service. Tell the team about accessibility or communication preferences before payment so suitable arrangements can be discussed. Abusive behaviour, harassment, or unlawful use may result in a session being ended; any unused balance is handled under the payment policy and applicable law.

4. Pay as you go; no subscription

You may purchase one 60-minute session or a prepaid bundle of five or ten 60-minute sessions. The published five-session discount is 5%; the ten-session discount is 10%, calculated from the applicable subject rate. Bundles are single purchases valid for 30 days from purchase, with the expiry stated in the confirmation. There is no automatic charge, subscription, or automatic renewal. Another bundle requires another affirmative purchase.

5. Scheduling and payment

Availability is discussed before payment. A requested date is not reserved until the team confirms the booking. Payment must clear before a session begins. The published price for the selected service applies unless a different scope and price are explicitly agreed in writing before payment. Future price changes do not alter an already paid booking. Cancellations, rescheduling, late arrival, expiry, and refunds follow the payment policy.

6. Outcomes and scope

Tutoring does not guarantee a grade, admission, examination pass, licence, credit, or employment outcome. Your progress depends in part on attendance, independent practice, course requirements, and other factors. Nursing and psychology sessions are academic education, not clinical supervision, patient-specific guidance, counselling, diagnosis, or treatment. We are independent of universities, examination bodies, and learning platforms unless an affiliation is expressly and accurately identified.

7. Materials and recordings

Only share material you are permitted to share. Do not upload sensitive personal information, identifiable patient or client records, or third-party confidential information. Session materials provided by us are for your personal study and may not be resold or redistributed without permission. Our tutoring sessions are not recorded. Infinizi does not create or retain audio, video, screen recordings, or automated transcripts of sessions. Tutors and learners must not record sessions or use transcription tools or AI meeting assistants. Recordings and replays are not provided.

8. Problems, remedies, and changes

Raise service or billing concerns by emailing inquiry@infiniziconsulting.com or through the reply channel on your booking confirmation, quoting your request or booking reference. We will review the concern and discuss the appropriate correction, replacement, or refund where required. Nothing in these terms excludes mandatory consumer rights, excuses fraud, or removes liability that cannot lawfully be excluded. Changes to these terms apply to future purchases; the terms agreed for an existing paid booking continue to apply to that booking.

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